/* Supervisor Dashboard Styles */

.supervisor-body {
  overflow: auto;
  height: 100vh;
}

.sup-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 24px;
  background: var(--surface);
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  z-index: 10;
}

.sup-header h1 {
  font-size: 18px;
  font-weight: 700;
}

.sup-subtitle {
  color: var(--text-dim);
  font-size: 13px;
  margin-left: 12px;
}

.sup-header-left {
  display: flex;
  align-items: center;
}

.sup-back-btn {
  width: auto;
  margin-top: 0;
  padding: 8px 16px;
  font-size: 13px;
  text-decoration: none;
}

.sup-content {
  padding: 24px;
  display: flex;
  gap: 24px;
  align-items: flex-start;
}

.sup-loading {
  color: var(--text-dim);
  font-size: 14px;
  padding: 20px;
}

.sup-loading a {
  color: var(--accent);
}

/* Caller Cards Grid */
.caller-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 16px;
  flex: 1;
  min-width: 0;
}

.caller-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 16px;
  cursor: pointer;
  transition: all 0.2s;
}

.caller-card:hover {
  border-color: var(--accent);
  transform: translateY(-2px);
}

.risk-border-high {
  border-left: 3px solid var(--danger);
}

.risk-border-moderate {
  border-left: 3px solid var(--warning);
}

.risk-border-low {
  border-left: 3px solid var(--success);
}

.risk-border-unknown {
  border-left: 3px solid var(--border);
}

.caller-card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 8px;
}

.caller-card-id {
  font-size: 14px;
  font-weight: 700;
}

.caller-card-meta {
  font-size: 12px;
  color: var(--text-dim);
  margin-bottom: 4px;
}

.caller-card-date {
  font-size: 11px;
  color: var(--text-dim);
  opacity: 0.7;
  margin-bottom: 8px;
}

.caller-card-summary {
  font-size: 12px;
  color: var(--text-dim);
  line-height: 1.5;
  border-left: 2px solid var(--border);
  padding-left: 8px;
}

.sup-escalation-badge {
  display: inline-block;
  background: var(--danger-dim);
  color: var(--danger);
  font-size: 10px;
  font-weight: 700;
  padding: 1px 6px;
  border-radius: 4px;
  margin-left: 6px;
  text-transform: uppercase;
}

/* Detail Panel */
.detail-panel {
  width: 420px;
  flex-shrink: 0;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 20px;
  max-height: calc(100vh - 100px);
  overflow-y: auto;
  position: sticky;
  top: 80px;
}

.detail-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 20px;
}

.detail-header h2 {
  font-size: 16px;
  font-weight: 700;
}

.btn-close {
  background: none;
  border: none;
  color: var(--text-dim);
  font-size: 24px;
  cursor: pointer;
  padding: 0 4px;
  line-height: 1;
}

.btn-close:hover {
  color: var(--text);
}

/* Analytics */
.analytics-section {
  margin-bottom: 20px;
}

.analytics-section h3 {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text-dim);
  margin-bottom: 8px;
  margin-top: 16px;
}

.analytics-section h3:first-child {
  margin-top: 0;
}

.chart-container {
  background: var(--surface-2);
  border-radius: 8px;
  padding: 8px;
}

.chart-svg {
  width: 100%;
  height: auto;
}

.chart-empty {
  color: var(--text-dim);
  font-size: 12px;
  text-align: center;
  padding: 12px;
}

/* Detail Timeline */
.detail-timeline {
  margin-top: 20px;
}

.detail-timeline h3 {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text-dim);
  margin-bottom: 12px;
}

.detail-session-card {
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 12px;
  margin-bottom: 12px;
}

.detail-session-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 12px;
  font-weight: 600;
  margin-bottom: 4px;
}

.detail-session-date {
  font-size: 11px;
  color: var(--text-dim);
  margin-bottom: 8px;
}

.detail-session-summary {
  font-size: 12px;
  color: var(--text-dim);
  line-height: 1.5;
  margin-bottom: 8px;
}

.btn-replay {
  background: var(--accent-dim);
  color: var(--accent);
  border: 1px solid var(--accent);
  border-radius: 6px;
  padding: 4px 12px;
  font-size: 11px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
}

.btn-replay:hover {
  background: var(--accent);
  color: white;
}

/* Replay Section */
.replay-section {
  margin-top: 20px;
  border-top: 1px solid var(--border);
  padding-top: 16px;
}

.replay-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}

.replay-header h3 {
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--accent);
}

.replay-close {
  padding: 4px 12px;
  font-size: 11px;
}

.replay-messages {
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 16px;
  max-height: 300px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin-bottom: 12px;
}

.replay-controls {
  display: flex;
  align-items: center;
  gap: 12px;
}

.replay-controls .btn {
  padding: 6px 20px;
  font-size: 13px;
  width: auto;
  margin-top: 0;
}

.replay-status {
  font-size: 12px;
  color: var(--text-dim);
}

/* Responsive */
@media (max-width: 900px) {
  .sup-content {
    flex-direction: column;
  }
  .detail-panel {
    width: 100%;
    position: static;
    max-height: none;
  }
}